Privacy Policy
Effective Date: 5 September 2025
Kul Dental (“we,” “our,” “us”) values the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.kuldental.com, contact us, or use our services.
1. Scope
This Privacy Policy explains how Kul Dental (“Kul Dental,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information in connection with your use of our website kuldental.com, our contact forms, and related online services (collectively, the “Services”).
If you submit sensitive health information via online forms, please note that standard web forms may not be suitable for highly confidential disclosures. For private medical matters, contact us by phone.
2. Information We Collect
A. Information You Provide
- Contact details such as name, email, phone number, and message content submitted via forms or appointment requests.
- Patient details (optional) that you choose to share, such as dental concerns, preferred dates, or other notes.
B. Information Collected Automatically
- Usage and device data including IP address, browser type, device identifiers, pages visited, and referral URLs.
- Cookies and similar technologies used for site functionality, analytics, and advertising. See Section 4.
C. Information from Third Parties
- Analytics and advertising partners (e.g., Google) may provide aggregated or inferred insights about site usage and ad performance.
3. How We Use Information
- Respond to enquiries and appointment requests; provide and manage patient communications.
- Operate, maintain, and improve our website and Services.
- Customize content and measure the effectiveness of our marketing.
- Detect, prevent, and address fraud, abuse, or security incidents.
- Comply with legal, regulatory, and professional obligations.
- With your consent where required by law (e.g., certain marketing communications).
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and applicable law.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have rights to:
- Access, correct, or update your information.
- Request deletion of your information.
- Object to or restrict certain processing, including direct marketing.
- Withdraw consent where processing is based on consent.
- Data portability (receive a copy in a portable format).
To exercise these rights, please contact us using the details in Section 11. We may need to verify your identity before responding.
9. Children’s Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated Policy on this page and revise the effective date at the top. Material changes will be highlighted for a reasonable period.
11. Contact Us
Kul Dental2A-1 (Ground Floor), Jalan SS 6/6 Kelana Jaya 47301 Petaling Jaya, Selangor.
Phone:+6017-8008506
Email: kuldental@outlook.comIf you have questions or concerns about this Policy or our privacy practices, please contact us using the details above.
